What warnings have been given to our auto rubber parts factory from the oil leakage incident of the Mercedes-Benz engine!
These days, I believe that everyone has been swiped by the Mercedes-Benz oil spill incident. Why did it attract so many people's attention? In addition to the difficulty in safeguarding rights, there is also a very important issue that the incident itself, as an internationally renowned luxury car brand, actually appeared The oil leakage of the new car's engine, such a serious quality problem, is really surprising. Of course, we don't make any comments unless the final investigation result of the incident comes out. But as a manufacturer of auto rubber parts for 25 years, what warnings does this give us?
The quality of the first product is the foundation of the survival of the enterprise and the premise of maintaining the sustainable development of the enterprise. If the number of vehicles in this incident did not have serious quality problems such as oil leakage, the subsequent series of problems are not problems. The so-called financial service fee problem will not be magnified indefinitely. In the final analysis, it is the quality of the product, whether it is a low-probability event or an accidental event, as consumers, we just want to spend money to buy qualified products and enjoy services of the same value. As a supplier of automobile rubber parts, it is to provide qualified products for the majority of automobile manufacturers.
The second reputation of automobile rubber parts, as a well-known car brand manufacturer, I think the loss is far more than the 660,000 car purchases. It is estimated that if the 4S shop knows that things will develop to this level, even if they are willing to accompany 10 cars . For Mercedes-Benz manufacturers, the loss is far more than the financial loss, but also the damage to the reputation. This is very deadly and long lasting. As a consumer, you choose to buy by believing in the brand of your Mercedes-Benz. Today, when the information is developed, almost everyone knows it in a few days. Coupled with the help of some self-media, it is obviously not within the control of Mercedes-Benz or 4S stores. Many car owners who planned to buy a Mercedes-Benz car in the past will probably hesitate again after such a thing happens again, that is, they have questioned the credibility of your Mercedes-Benz. Even those who choose to continue to buy Mercedes-Benz will definitely not choose Lizhixing, because consumers no longer trust your 4S store, we will wait and see what the fate of this 4S store will be. I am afraid that it will be a heavy task to restore its credibility. Far.
The third after-sale of automotive rubber parts, in today's rapid development of e-commerce, is still indispensable to offline, because there are still many consumers who like to see real things, and another point is after-sale, if I find quality problems in the things I buy, You can easily find a physical store to handle it. In this incident, we can see that 4S shops did not pay enough attention to the quality problems of the vehicles they sold, and solved the problems from the perspective of consumers, always oriented by their own interests. eventually led to serious consequences. As a manufacturer of automotive rubber parts, it is the same, that is, it is responsible for every product it produces.